Tag Archives: customer feedback

Online Reputation Management; Are you doing this?

Managing online reputation is still not considered a necessity but the impact of negative reviews may be far greater than we realize. A brand’s positive image is not built in a day and through advertisements alone. It is a continuous process of engaging customers, of providing them quality after sales services, and being vigilant about what is being said about the brand.

The key is to be proactive and have a plan in place to ensure that the majority of the customers feel attended to and cared for.

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Promote your site

Prepare, pre-empt, and Promote. This article provides tips on the various ways by which you can prepare and promote your site. Promoting your site need not necessarily have to wait till your website is fully functional and launched, you can start preparing and collecting information much before that. This will help in the long run, and ensure that your site is set up for success.

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